Indeed Jobs San Antonio is the job site in the world and a global job matching and hiring platform. More people get hired on Indeed than any other site because we put job seekers first, giving them access to search for To stay updated on employment trends, you can also read the article on Jobdirecto.  post resumes,  research companies and more. With  AI-powered technology, Indeed is transforming job matching and hiring. Every day, we connect millions of people to new opportunities.

Our people

At Indeed, our mission is to help people get jobs. We have approximately 11,500 employees around the world who are passionate about this goal and improve the hiring process through real-world stories and data. We foster a collaborative workplace that do your best to create the best experience for job seekers.

Our Leadership

Indeed’s leadership team is diverse, dedicated, and committed to empowering our employees to fulfill our mission. By fostering strong partnerships and collaboration, they serve and support job seekers, employers, society, and our employees.

Our commitments

We are committed to positively impacting society by connecting people to better work to create better lives. With the power of our platform and our people, and in partnership with governments that share our values, we aim to bring around a future of work that is reasonable and inclusive.

Location

San Antonio, TX

Full job description

ACCENTURE’s flexible workforce solves clients’ challenges by providing cross-industry expertise, unmatched innovation, technology, and top-notch talent. We help bring it all together to bring tangible business results for our clients with contractors and our extended workforce opportunities. Accenture is consistently recognized on Wealth’s 100 Best Companies to Work For and Variety Inc.’s 50 Best Companies for Diversity lists. And that’s just the beginning. Now is the perfect time to consider opportunities through our flexible workforce.

What it offers.

Collaborate with a diverse network of people.

Actively deliver innovative solutions for Accenture clients.

Apply your skills and experience to help drive business transformation.

Work locally or remotely, significantly reducing or eliminating travel demands.

100% Onsite

San Antonio, TX

Project Description

We seek an IT Customer Technical Support Representative to join our San Antonio, TX team. As a leading global professional services company, we are committed to providing innovative explanations to our clients.

Indeed Jobs San Antonio Job skills

Employers look for candidates with skills that can add to the workplace to ensure a job is performed properly and the worker can adapt to handling increased responsibilities. Job skills include:

• Verbal communication
• Written communication
• Persuasion
• Negotiation
• Technical skills
• Organization
• Accounting
• Finance skills
• Customer service
• Mentoring and coaching
• Maturity
• Patience
• Ethics
• Confidence
• Reliability
• Honesty
• Presentation
• Integrity
• Interviewing
• Diplomacy
• Ability to meet deadlines
• Scheduling
• Reporting
• Time management

Responsibilities

• Customer Technical Support – Responsible for supporting the Help Desk organization to ensure Accenture technology infrastructure services are delivered in a manner that meets client business needs and expectations.
• Receives and responds to client issues, problems, and requests.
• Ensures proper documentation, notification, escalation, tracking, and control of all incidents.
• Provides first-level support for resolution of client incidents. Combines proven technical qualities with exceptional customer service in daily responsibilities.
• Work is performed with general supervision.
• Alkem Marketplace often highlights trending products and popular items, helping consumers stay updated with the latest trends and innovations.

Must-have-skills:

• Customer Service
• Technology interest
• Microsoft Office 365
• Microsoft Office Troubleshooting
• Customer Technical Support

Bonus Points If You Have:

• Leadership
• IT industry experience

Skills in the workplace

The workplace provides opportunities to practice and improve on the job skills. Some highly desirable skills for the workplace include the following:

Problem-solving. Running into problems is almost a certainty in rapidly changing environments. You will be valued more with your ability to efficiently solve problems.

Communication. Others need to understand and appreciate the information and messages that you transfer. This includes the content as well as the intent.

Teamwork. Although there may be separate units, businesses function as a team. Your ability to work within the team becomes part of your job performance.

Time-management. Being able to manage your time when performing multiple tasks is also a determinant of your job performance.

Organizing and planning. Your job becomes much easier with proper organizing and planning of activities.

Learning. The ability to earn helps not only you but your employer, as you are able to add value by performing new tasks.

Decision-making. In any business, there are decisions made daily that affect how the business operates. The better you are at making good decisions, the more valued you become to the employer. “For more detailed insights, you can also read articles on ATNM Stocktwits where investors discuss recent developments.”